A user reports that a “Document failed to print” message appears every time the network printer is restarted. What could be a cause of the problem?

A user reports that a “Document failed to print” message appears every time the network printer is restarted. What could be a cause of the problem?

  • The fuser is faulty.
  • The IP address on the printer is statically assigned.
  • The user rights to the printer have been configured incorrectly.
  • The IP address assigned to the printer is a duplicate IP address.
Answers Explanation & Hints:

Networked printers are commonly assigned a static IP address. A DHCP reservation can be made and the MAC address of the printer can be entered at the DHCP server so that the printer receives the same IP address each time, or a technician can just manually enter an IP address into the printer. Each device must have a unique IP address, and a duplicate one would cause a network printer to not function.

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